As more and more brokerage services hit the web, it was really only a matter of time before consolidation began to occur. Sites like OptionsXpress were quite successful, and this led to their acquisition by larger brokers. As of 2017, OptionsXpress is part of Charles Schwab, though the old login site still exists for those who need access to their account. This article provides a basic walkthrough for those looking to complete the OptionsXpress login process on PCs and mobile platforms, and it also offers a bit of basic information concerning how to solve login problems.
OptionsXpress Login Steps
Despite the fact that OptionsXpress has now been rolled into Charles Schwab, you can still use the original login site to access your account. While it’s a good idea to start using the Charles Schwab site instead, it’s still useful to know how to use the old site. To log into OptionsXpress, do the following:
- Go to the OptionsXpress login site.
- Enter your username in the field labeled Username.
- Enter your password in the field labeled Password.
- Click Secure Log In to finish the process.
OptionsXpress Mobile Login Steps
Much like the main site, the mobile login site for OptionsXpress does still exist despite the platform being rolled into Charles Schwab. If you’re looking to access your data or just want to take a peek at your old account, you can still log in on your phone or tablet. Doing so requires the following steps:
- Open the internet browser on your phone or tablet.
- Go to the OptionsXpress log in site linked above.
- Enter your username in the first field.
- Enter your password in the second field.
- Tap on the Secure Log In button to access your account.
There is no OptionsXpress mobile app, largely due to the fact that the platform’s role has been taken over by Charles Schwab’s other mobile apps. If you’re looking to use an app, it’s recommended that you update your information so that you can use the Charles Schwab site and/or apps instead.
OptionsXpress Login Problems
As you might imagine, there are some issues that can occur when using a site that’s essentially defunct at this point. It’s important that you always remember to use your old OptionsXpress username and password, and that you input them precisely. Somewhat surprisingly, there is still a working link to recover your password on the site, which works so long as you have both your username and your registered email address.
Unfortunately, the biggest problems tend to come with migrated accounts. You should not be able to use the same data you use for your current account on this site. That might mean going back to old emails or old information to gain access to the site. Fortunately, you can still get access to customer service, which will help you figure out what to do next.
OptionsXpress Contact Details
Since OptionsXpress is not technically around any longer, it’s possible that you’ll run into technical hiccups that can’t be solved on the website. When this occurs, your best choice is to contact Charles Schwab directly for assistance. The following avenues of contact are usually the most useful:
OptionsXpress Phone Number: 888-828-0848
Charles Schwab Live Chat
Charles Schwab Contact Us Page
Charles Schwab Facebook
Charles Schwab Twitter
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