Investing in your future is important. That’s why Edward Jones has made it so easy to access your investment accounts. This walkthrough will teach you how to log into your account on PC and mobile devices, how to fix common Edward Jones account login problems, and how to contact the company if you need more help.
Edward Jones Account Login Steps
Edward Jones makes it simple to log into your account, if you’re familiar with how banking/investing logins tend to work. If you’re not, though, you may need a bit of a walkthrough to continue. If you’re looking to log in on a computer, do the following:
- Go to the Edward Jones login site.
- Enter your User ID in the first blank field.
- Enter your Password in the second blank field.
- Check the box to save your user ID to this computer.
- Click the yellow Log In button.
Edward Jones Account Mobile Login Steps
Logging into your Edward Jones account is fairly simple while you are on the go. You have the option of using a browser or a dedicated iOS/Andriod app. It should be noted that your phone will default to opening the app, so if you want to use the browser you’ll need to avoid downloading the app altogether. When you’re ready to log on via your browser, do the following:
- Open your phone or tablet’s web browser.
- Go to the Edward Jones login page linked above.
- Enter your User ID in the top field.
- Enter your Password in the bottom field.
- Check the box to save your User ID to your phone or tablet.
- Tap the Log In button.
Edward Jones Account Mobile Login via Apple Devices
- Download the Edward Jones Mobile app from the App Store.
- Open the app by tapping on its icon.
- Enter your User ID in the first blank field.
- Enter your Password in the second blank field.
- Tap the toggle to save your User ID.
- Tap the yellow Log In button to continue.
Edward Jones Account Mobile Login via Android Devices
- Download the Edward Jones app from the Google Play Store.
- Open the app from your home screen.
- Enter your User ID in the top blank field.
- Enter your Password in the bottom blank field.
- Tap the Log In button to continue.
Edward Jones Account Login Problems
The good news is that Edward Jones has a very stable site. In fact, it almost never goes down. It runs well on popular browsers and it doesn’t feature any odd types of code that might cause issues with the Edward Jones account login process. That means most problems are generally the fault of the individual user – especially when it comes to remembering usernames and passwords.
The good news is that you can recover your user ID or your password on the login page. The bad news is that you’ll need a fair bit of information to get your username back. If you have your account information handy, though, you can get back into your account in a fairly short period of time.
Edward Jones Contact Details
Edwards Jones, as you might expect, is fairly easy to find online. In fact, the company lists its contact information on its main page. The only downside to trying to contact the company is that you can’t send a direct e-mail. Because of issues with accepting account information online, Edward Jones contacts all of its customers through advisors or on the phone. If you do need to contact the company with questions related to the Edward Jones account login process, though, you can try one of these methods:
Edward Jones Phone Number: 800-441-5203
Edward Jones Feedback Form
Edward Jones Facebook
Edward Jones Twitter
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