The Hanover Insurance Group is a full-service insurance company providing business, home, and auto coverage to thousands. The company serves its customers from over 2000 locations, but makes service most convenient through the My Hanover Policy login portal at www.hanover.com.
Using this site, customers can make a payment, manage an account profile, and view and print documents. This guide provides step-by-step instructions to logging into your Hanover Policy account on a desktop browser and mobile device.
Hanover Policy Login Steps
The login process is fairly simple. Follow the steps below to create a Hanover Policy account and login.
- You can open the login home screen in one of two ways. Go to registration.hanover.com, or go to the company website at www.hanover.com and use the login box that opens on the screen.
- Enter your Username and password into the appropriate boxes.
- Click the “Log In” button.
First time users of the site need to create a profile. From the login homepage, click on the “Create new account” link. On the next screen, enter your 10-digit policy number (which can be found on your insurance bill) and zip code, and then click “Continue”. Follow the instructions to create a profile and register your account.
Hanover Policy Mobile Login Steps
You can access your insurance from anywhere and at any time using your favorite mobile device. You can do this either by logging in to through the portal, or downloading one of the apps for your Apple or Android device. Follow the steps below to review your account using a mobile browser.
- Tap the browser to open it on your mobile device.
- Enter registration.hanover.com or www.hanover.com into your browser’s search bar.
- Enter your username and password.
- Tap on the “Log In” button.
You can also use one of the mobile apps for even more convenience.
Hanover Policy Mobile Login via Apple Devices
You can only use this APP on devices using an IOS operating system.
- Download the Hanover Mobile app from the iTunes store
- Follow the instructions to install the app on your device
- Open it, and enter your username and password
- Tap the “Log In” button
Hanover Policy Mobile Login via Android Devices
- Go to the Google Play Store and find the Hanover Policy app
- Tap “Install”
- Open the app, and enter your username and password
- Tap on the “Log In” button
Hanover Policy Login Problems
If you have login issues, there are a variety of resources you can use. If you cannot find your policy number, click on the “Where can I find my policy number?” link to see a sample of an insurance bill indicating the location of your policy number.
If you forget your username, click on the “Forgot Username” link, enter your email address, and click “Continue”. You can also change your password by clicking on the “Change password” link. Then, enter your username, answer your security questions, and create and save your new password. For any other issues, go to Contact Us.
Hanover Policy Contact Details
Online – Customer Support button in the tool bar on the Hanover Policy website
By Phone – Customer Service – 800-853-7536 or 800-922-8427; Pay by Phone – 800-573-1187; 24 Hour Claims – 800-628-0250; Corporate Office – 508-855-1000 or toll free 800-853-0456
By Mail – The Hanover Insurance Group, 440 Lincoln Street, Worcester, MA 01653
Via Social Media – Facebook and Twitter