iBenefitCenter Mercer Login at www.ibenefitcenter.com

This guide will provide the steps for the iBenefitCenter Mercer login process, and the resources to use if you have problems. We will detail the www.ibenefitcenter.com login process on both a desktop browser and mobile device. The iBenefitCenter is a web portal giving employees access to their retirement accounts. It is managed by Mercer Inc, a global company providing employers with assistance in building a workforce and establishing a benefits program.

iBenefitCenter Mercer Login Steps at www.ibenefitcenter.com

If you already have an account, and are a Returning User, follow these steps to login:

1. Go to www.ibenefitcenter.com.
2. Enter your user name and password in the Returning Users section.
3. Click the green Submit button to complete the iBenefitCenter Mercer login procedure.

New users will be asked to create and register a new account. Here are the required steps:

1. Visit www.ibenefitcenter.com.
2. Click on the Get Started button in the New Users section.
3. Enter the last 4 digits of your SSN, last name, date of birth, postal code, and country, then confirm that you are not a robot.
4. Click Next.
5. Enter the user name and password provided in your new employee enrollment packet.**
6. Once your account is activated, you will need to change this user name and password to protect your security.
7. Establish three security questions and answers for future login verification.
8. Click Continue to finalize the process.

**Please note: When you enroll in your company’s benefit plan, you will receive an initial packet of information containing a temporary user name and password. This is the information you should use as you set up your online account.

iBenefitCenter Mercer Mobile Login Steps

The iBenefitCenter does not have separate apps for mobile device access. However, you can still use your phone or other mobile technology to access your account and conduct your business.

It is most effective to set up your account and perform your initial iBenefitCenter Mercer login using a PC or Mac computer before proceeding to mobile access. Check the login help section below to make sure that your mobile browser meets the requirements necessary to access the portal.

Once you are ready for mobile login, follow these steps:

1. Go to www.ibenefitcenter.com.
2. Input your user name and password in the section dedicated to returning users.
3. Click Submit button to complete login process and access your account.

iBenefitCenter Mercer Login Problems

Before you access the iBenefitCenter portal, or any other financial site, be sure that your internet connection is secure. Then, you may proceed by using Internet Explorer version 8 or above, Firefox, Chrome, or Safari version 5 or above.

You will need to enable cookies and JavaScript for this site, and you may need to upload the latest version of Adobe Acrobat Reader. For detailed assistance with any of these issues, contact the company directly.

There may be times when you forget your username or password. In this case, click on the forgot user name or password link on the iBenefitCenter Mercer login screen. You will be directed to an account verification form. Once you provide your personal information, you will receive an email reminding you of your username, or instructing you to change your password.

iBenefitCenter Contact Details

You can ask questions or seek support by contacting Mercer using the information below.

Mercer Contact Us Page
Mercer Customer Service Phone Number – 1-800-752-9917
Mercer Facebook Page
Mercer Twitter Page

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