TeleVox Software, Inc. has created an online lab test results retrieval system called LabCalls, which is used by a growing number of healthcare providers. Patients can now readily gain access to the results of lab tests by going to the LabCalls Test Results login page. If you are looking for your lab test results, and the tests were conducted by a LabCalls user, you can follow the steps detailed below to gain access to your account.
LabCalls Test Results Login Steps
To take advantage of this portal, you must have your tests performed by a healthcare provider who participates in the system. Once you determine that your results can be retrieved through the LabCalls portal, follow these steps to log in on a computer:
- Go to the LabCalls login homepage at mytestresults.com.
- Enter your customer/client number in the first field.
- Enter your client login/UID in the second box.
- Enter your PIN into the third box.
- Click the “Login” button to access your account.
- You have the option to allow the system to remember your login information. However, to protect the privacy of your results, check the “Remember me” box only if you are certain that your computer is secure.
Important Note: You need to have your login credentials ready in preparation for visiting the site. Your customer or client number is given to you in the paperwork you receive at the time of your test. Your client login or UID is your social security number, and your PIN is your 6-digit date of birth entered in a MMDDYY format.
LabCalls Test Results Mobile Login Steps
This system is all about expediency and convenience, so it makes sense that it is designed for mobile access. If you want your results as soon as possible, even though there is no mobile app, you can easily access the website on a mobile device. You can view your results using either your Apple or Android device by following the steps below:
- Open the browser on your favorite mobile device.
- Enter mytestresults.com into your browser’s search bar.
- Enter your customer/client number, client login/UID, and PIN into the appropriate boxes.
- Tap the “Login” button.
You can use either a smartphone or tablet. However, depending on your device, you may need to scroll right or left to view some of the forms.
LabCalls Test Results Login Problems
You need to have a Microsoft Windows 98 or higher operating system in order to log in to the LabCalls system. If you are a first-time user experiencing login issues, visit the Setup Wizard for help checking or updating the configuration of your system.
If you cannot find your customer number, check with your healthcare provider. If you have any other technical issues, call the Technical Call Center at 877-269-2904 or email them at tvxsupport@west.com.
TeleVox Contact Details
Below, you will find important TeleVox contact details that will help you get in touch with the company for any issues or questions you might have related to the LabCalls Test Results login process.
TeleVox Contact Us Page
TeleVox Main Office Phone Numbers: 251-633-9252 or 800-644-4266
TeleVox Fax Number: 251-633-2420
TeleVox Demo Line: 800-426-6184
TeleVox ASP Technical Support Department
TeleVox Mailing Address – TeleVox Software, 1110 Montlimar Drive Suite 700, Mobile, Alabama 36609
Recommended Login Guide: TeleVox ASP Login
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