Every industry uses some guest satisfaction measurement to determine their customers’ level of approval. Mystery Shop Services is a division of Business Evaluation Services specializing in measuring the level of customer satisfaction. You can hire them as a client or work for them as a mystery shopper. In either case, you are eligible to use the Mystery Shop Services login portal to access your account information.
This article details the login steps and the resources you can use to gain assistance if you have login issues.
Mystery Shop Services Login Steps
You can become a member of Mystery Shop Services either as a shopper or a client. To log in to the site as either a shopper or a client, follow the steps below.
As a shopper:
1. Go to the Mystery Shop Services login homepage at mysteryshopperservices.com. 2. Click on the “Shopper Login” box in the toolbar at the top portion of the screen.
3. Enter your email address and password into the appropriate lines.
4. Click the “Login Shopper” button.
As a client:
1. Visit the Mystery Shop Services login page at mysteryshopperservices.com.
2. Click on the “Client Login” box in the toolbar at the top of the screen.
3. Input your email address and password.
4. Click the “Login Client” button.
Mystery Shop Services Mobile Login Steps
The Mystery Shop Services website organizes and stores important data. You can use this information to make positive changes to your business and operating methods, so you want access as quickly as possible. Though there is no mobile app, the site is totally accessible on both Apple and Android devices.
You can login at any time, even if your are away from your computer. To review all your information from your tablet or smartphone, complete all the steps below:
1. Open the browser on your favorite mobile device.
2. Enter mysteryshopperservices.com into your browser’s search bar.
3. Choose either “Shopper Login” or “Client Login” from the toolbar.
4. Enter your email address and password into the appropriate boxes.
5. Click the “Login Shopper” or “Login Client” button.
Mystery Shop Services Login Problems
The login process consists of only a few steps, so you should have no issues with gaining access to your account. However, if you do experience problems, you can go to Contact Us to ask a question. Enter your identifying information, type your message, and click on the “Send Request” button. If you need more immediate assistance, call customer service at 888-300-8292.
There is a “Forgot password” link on the login screen but trying to use it leads only to an error message. If it is unavailable for you, use the phone number or Contact Us link if you have trouble remembering your password.